By:- B.T Team
Image Credit:- Google
IRCTC was the first railway service in the world to introduce online ticketing in 2002, revolutionizing the way people book train tickets.
The First Online Ticketing Platform:
Massive User Base:
Mobile App Convenience:
The IRCTC mobile app has over 50 million downloads, allowing users to book tickets on the go, check train status, and even order food.
Special Tourist Trains:
IRCTC operates special tourist trains like the Maharajas' Express, which offers luxurious travel experiences through India's most famous tourist spots.
Railway Catering Services:
E-Catering Service:
– Passengers can order food from a wide range of restaurants using the IRCTC e-catering service, ensuring fresh meals during their journey. –
Railway Budget Allocation:
A significant portion of the Indian Railways’ budget goes to improving IRCTC services, enhancing the overall travel experience.
Ticket Cancellation Innovations:
IRCTC allows users to cancel tickets directly through the mobile app, offering a hassle-free refund process.
The Tatkal scheme enables last-minute travel, with tickets available for booking just 24 hours before departure.
Environmental Initiatives:
– IRCTC has implemented various eco-friendly initiatives, including providing bio-toilets in trains and promoting green energy. –